We offer free standard shipping for orders $500 or more (pre-tax) within the contiguous United States (does not include Hawaii, Alaska, or US territories). Orders under this amount are charged a flat-rate shipping fee. For shipping outside of this ar
We do not offer local pick-up at any of our warehouse or office locations.
We offer free standard shipping for orders over $500 within the contiguous United States (does not include Hawaii, Alaska, or US territories). For orders under $500, shipping rates are as follows. These rates are subject to change without notice. Con
We ship to most countries internationally via DHL. For a shipping quote on orders outside of the United States, please contact our Support Team. Please be advised that international shipments may be subject to customs delays, as well as additional ch
Expedited shipping is available for many items at an additional cost. Please contact our Support Team to inquire about expedited shipping options and to receive a personalized shipping quote.
We generally cannot file a shipping claim if a package is still marked "in transit" by the shipping carrier and the estimated delivery date has not yet passed. If a package's status has not been updated in over three days, or if the estimated deliver
In the event a package is marked "delivered" by the carrier but cannot be located, please note that most shipping carriers require a 24-48 hour waiting period after the marked delivery time before a claim can be initiated. If you are not able to loca
Upon receipt, please inspect all orders for completeness, accuracy, and any damage. If packaging appears damaged, photograph the damage before removing any wrapping or opening any packaging, as this documentation may be required for a shipping carrie
Tracking information is emailed to the address associated with your order and is also accessible by logging into your account. Even if you did not create an account, you may still access this page by using the email address associated with your order
We’ll do our best, but we can't guarantee address changes. If your order hasn't shipped, you can contact our Support Team to request a change in the shipping address. Keep in mind that warehouses sometimes ship orders outside of business hours, such