Our customer service team is available via live-chat and phone at the hours below. Outside of these hours, feel free message us and we’ll get in touch ASAP. Also, check out our Support Center for many self-service options!

Outside of business hours, send us an email. We'll get in touch ASAP!

Our customer service team is available via live-chat Mon-Fri 9a-11a & 1p-5p CT. Outside of these hours, feel free message us and we’ll get in touch ASAP. Also, check out our Support Center for many self-service options!

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Trucks R Us

We ship to most countries internationally via DHL. For a shipping quote on orders outside of the United States, please contact our Support Team.Please be advised that international shipments may be subject to customs delays, as well as additional charges from the shipping carrier, taxes, and duties. These are the sole responsibility of the customer.

We ship to most countries internationally via DHL. For a shipping quote on orders outside of the United States, please contact our Support Team. Please be advised that international shipments may be subject to customs delays, as well as additional ch

Do you ship worldwide?

Shipping

Discount Policy

How do I get a discount code?

How do I apply a discount code?

I forgot to apply my discount code

Discount Codes

Can I edit my order? (items, quantities, etc)

Can I cancel my order?

What payment & financing methods do you offer?

Can I place an order over the phone?

Orders

Product Data Policy

How do I file a warranty claim?

Is this item in-stock?

Product Info & Warranties

Return & Refund Policy

How do I exchange an item?

How long is your return window?

How do I make a return?

When will I get my refund?

Returns, Exchanges & Refunds

Shipping Policy

Do you offer local pick-up?

Do you offer free shipping?

Do you offer expedited shipping?

My package is late (still “In Transit”)

My package is lost (marked “delivered”)

How do I report damaged or missing items?

How do I track my order?

Can I change my shipping address?

Do you ship worldwide?Updated a month ago