Our customer service team is available via live-chat and phone at the hours below. Outside of these hours, feel free message us and we’ll get in touch ASAP. Also, check out our Support Center for many self-service options!

Outside of business hours, send us an email. We'll get in touch ASAP!

Our customer service team is available via live-chat Mon-Fri 9a-11a & 1p-5p CT. Outside of these hours, feel free message us and we’ll get in touch ASAP. Also, check out our Support Center for many self-service options!

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Trucks R Us

<p><span id="isPasted" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">Please contact our Support Team. We handle these on a case-by-case basis.</span></p>

Please contact our Support Team. We handle these on a case-by-case basis.

I forgot to apply my discount code

Discount Codes

Discount Policy

How do I get a discount code?

How do I apply a discount code?

Can I edit my order? (items, quantities, etc)

Can I cancel my order?

What payment & financing methods do you offer?

Can I place an order over the phone?

Orders

Product Data Policy

How do I file a warranty claim?

Is this item in-stock?

Product Info & Warranties

Return & Refund Policy

How do I exchange an item?

How long is your return window?

How do I make a return?

When will I get my refund?

Returns, Exchanges & Refunds

Shipping Policy

Do you offer local pick-up?

Do you offer free shipping?

Do you ship worldwide?

Do you offer expedited shipping?

My package is late (still “In Transit”)

My package is lost (marked “delivered”)

How do I report damaged or missing items?

How do I track my order?

Can I change my shipping address?

Shipping

I forgot to apply my discount codeUpdated a month ago